What is ISO 9001?
ISO 9001 is recognised in over 170 countries throughout the world as being the most widely used QMS – Quality Management System.
It’s basedon a set of management principles that helps an organisation to not just monitor quality and consistency, butthat helps to identify ways that will continually improve your business.
Why is it so popular?
In short, because it works. It was designed to be an effective business management improvement tool that was put together by industry experts across the globe.
The principles that govern the standard – Plan, Do, Check and Act, help to direct both management and workforce to achieve the companies’ objectives.
By implementing an efficient, and effective Quality Management Systems, you will not just ensure customer satisfaction, but exceed their expectations.
In an increasingly competitive market, by implementing ISO 9001, youdemonstrate to stakeholders, existing and potential customers that your organisation is committed to good quality management practices.
What are the expected benefits when attaining ISO 9001?
Any organisation both large and small can benefit by implementing the ISO 9001:2015 Quality Management Systems. Here are just some of the expected benefits:-
Increased level of Customer Satisfaction – leads to increased new business and repeat business.
Increased efficiency – means increased productivity and profitability.
Improved product reliability – leads to reductions in product defect and recall.
Competitive advantage – enhances your reputation and helps to qualify you as a preferred supplier.
Staff motivation and role responsibility – it helps to improve communication, cooperation and a shared sense of purpose.
Improved supplier relationships – the best practices in ISO 9001 contributes to improved supplier relationships within the supply chain.
Raises both consistency & traceability – the system covers your organisation’s document handling processes from start to finish.
Legal Compliance – identifies statutory and regulatory requirements.
Continual improvement – by identifying non-conformities you can focus on areas for improvement.