| The revised version of the 9001 standard introduced in 2008 is more practical, realistic and user friendly than earlier versions.
It recognises the skills and training within the organisation as well as focusing on customer satisfaction
Implementing
the system will motivate staff, define their roles and responsibilities
and demonstrate how the company continually strives to improve
productivity and customer satisfaction.
It will highlight
areas of deficiency and implement a programme of improvements
to address the shortfall.
ISO 9001 is
based around key management principles such as
- Customer
focus
- Involvement
of staff at all levels
- Seeking
continual improvement.
- A factual
approach to decision making based on evidence gathered.
- A process
approach to the way the company operates.
For a meeting
to clarify how it could be introduced and benefit your organisation
call Crown on 0161-620-2083
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